www.reflectionshope.com.au - Privacy Policy

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5 Min with Lisa

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Client Testimonials:

“Therese has lived many lives

and survived to help others find

HOPE regardless of their struggles. Her message of overcoming obstacles and moving on has helped many to realise their full potential.”
- Camille Valvo, Emcee and
Facilitator

Your personal story reminded
me of a very wise saying I
recently heard: "What the mind
can conceive the body can
achieve". Therese you are so
Inspirational. - Tony M, Hurstville

Therese your story is amazing,
you are an inspiration to me.
I could not imagine life without
my 12 yr old daughter.
- Margaret, Sydney

I felt moved and inspired by you.
Just hearing your story has made
a change in me today!
- Karen, Kogarah

Compelling, Inspiring and
Challenging are some of the
words that express the
motivating force behind the
work of Reflections Hope. You
will not leave a Reflections Hope
Presentation or Meeting without
taking home something to apply
in your life. For me revisiting the
past was not only a challenge
but also something I knew I
needed to do to accelerate my
life into a better future. It's not
an easy thing to do, but hearing
Therese's inspiring presentation
gives me great courage & hope.
- R. Lang, Zetland

Interviews

Privacy Policy

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Reflections Hope understands the importance of privacy and we are committed to ensuring the privacy of your personal information. The following statement explains how we manage your personal information in accordance with the Privacy laws.

By using our web site: www.reflectionshope.com.au and sending any personal information, you are deemed to have read and accepted this Privacy Policy.You can access our home page and browse our site without disclosing your personal data save information collected by cookies that we use (see below).

Cookies

We may send a small file to your computer when you visit our Website. This will enable us to identify your computer, track your behaviour on our website and to identify your particular areas of interest so as to enhance your future visits to this Website.

We may use cookies to collect and store personal data and we link information stored by cookies with personal data you supply to us. Save for the use of cookies, we do not automatically log data or collect data save for information you specifically provide to us.

You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website.

How We Collect Your Personal Information

Reflections Hope may collect personal information including your application or resume, for example, your name, mailing address, telephone number, e-mail address, career history, details of any competency tests or other information relating to your career. We may also collect other types of personal information, such as references and employment objectives during the course of dealing with you. Where practical we collect your personal information directly from you. We may collect personal information about you when you deal with us by telephone, letter, fax, or e-mail.In some circumstances, we may also collect sensitive information about you such as information about your health (including any disability), your racial or ethnic origin or any criminal record that you may have. Where we collect this type of information we will obtain your consent.

How We Use Your Information

Reflections Hope will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorized or required by law. Generally we will only use and disclose your personal information:

a) To establish and maintain your relationship as a client or candidate of Reflections Hope, including providing you with interviews, newsletters, reports and other information;

b) To provide the services you have requested from Reflections Hope;

c) To answer your inquiry;

d) To register you for events, promotions or competitions;

e) To assist us to make Reflections Hope services more valuable to our clients and candidates;

f) For direct marketing of products or services and to keep you informed of new developments we believe may be of interest to you.

If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications;

g) to third parties where we have retained those third parties to assist us to provide the services you have requested, such as psychometric evaluations or other skills tests and, in the case of candidates, to prospective contractors/ employers with your prior consent.

Gaining Access To Information We Hold About You

You can gain access to the personal information we hold about you by written request. A request for access to the personal information we hold about you or in relation to an inquiry about privacy should be sent to:

The Privacy Officer
Reflections Hope Pty Ltd
PO Box 472
ENGADINE NSW 2233

We will provide you with access to your personal information unless we are legally authorized to refuse your request. We will provide information within a reasonable time. We may seek payment for our costs of supplying you with this information.

Keeping Your Personal Information Up-To-Date

If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted let us know and we will delete that information wherever practicable.We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.

Security Of Your Personal Information

Your personal information may be stored in hardcopy or electronically. We have security procedures in place to protect your personal information.

More Information About Privacy

For more information about privacy issues in Australia and protecting your privacy, please visit the Australian Federal Privacy Commissioners' website www.privacy.gov.au

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